Reviews Summary
SunnyFlowerDelivery.com has a 3.3 - star rating from 35 reviews, indicating a low level of customer satisfaction!
5 stars
12 Reviews
4 stars
11 Reviews
3 stars
0 Reviews
2 stars
1 review
1 stars
11 Reviews
About company
Sunny Flower Delivery is dedicated to delivering top-notch quality and service to its customers, with a deep commitment to fostering long-term relationships. Their utmost priority is customer satisfaction, driven not only by professional duty but genuine care. With an understanding of the significance of every floral order, they have maintained an unwavering commitment to customer contentment for over two decades. Sunny Flower Delivery has proudly upheld its reputation in this regard. They possess strong connections with both local florists and flower growers, ensuring timely delivery of fresh and excellent value gifts to recipients. Their customer service team stands ready to assist with any order, whether it's a dozen roses to express love or a gift basket to celebrate a colleague's success. Sunny Flower Delivery offers a comprehensive range of bouquets for various occasions, including birthdays, anniversaries, heartfelt apologies, and condolences.
Key Details:
- Location: The company is headquartered in Panorama City, California, United States.
- Founders: -
- Foundation Date: The company was established in the year 2020.
Customer reviews
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(1.0)
Wish I could leave no stars
by Anonymous
I decided to order from this company based on the positive reviews. First, they told me there was a two day delay due to supply issues, which was no problem. I was not in a rush. I just got another call saying due to the delay on their end, I would need to pay another $25 if I wanted the flowers delivered. I asked why I was being charged extra for a delay on their end, and was told that was the way it was, sorry. I asked them to cancel the order, which they claim they did. I was deeply sad because I was ordering these for my parents who are having serious medical issues right now. Still not sure how a delay on their end, means I have to pay more. They had already charged me over $20 in additional fees on top of an expedited delivery fee which was supposed to guarantee next day delivery, which they did not refund in spite of a 2 day delivery delay on their end and now another $25. Their prices look low on their website, but they seem to hold your flowers hostage until you pay more money. I will not use their service again. So sad, because the pictures looked beautiful.
(0)
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(1.0)
Shady Company
by Anonymous
While placing an order a popup appeared that said if I entered my email address I'd receive $10 off. I did, and got the code via email. At checkout I found that the code was expired. I called the company to try to rectify the first order but couldn't get through. I had to cancel the order and do a Google search to find a valid code. I placed a second order using the code I found. Since then the company keeps calling me and hanging up, however, they're calling my CELL PHONE, which I used to call them. They're NOT calling the landline number I used for my order. When I finally got in touch with them after several attempts and several calls from them they claimed they were calling me to verify my order. But again, they were calling a number that WASN'T on my order.
(0)
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(4.0)
Ordering and selecting flowers on the website was a breeze
by dtrev
Ordering and selecting flowers on the website was a breeze. The arrangement closely resembled the picture, although it appeared shorter. The florist added extra touches to the balloon arrangement for our special occasion, which we truly appreciated. However, our main concern was the communication aspect. Despite multiple inquiries, the tracker failed to update, resulting in a missed opportunity to capture the surprise. We were somewhat disappointed about that. Despite this, I would consider ordering through this website again, given the overall positive experience and lovely arrangements.
(0)
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(1.0)
No delivery - Scam
by Anonymous
Order a birthday arrangement to be delivered same day. Received email and text delivered. Received phone call from recipient that no delivery was received (they work from home). Called company - 1 hour on hold with no response. Put in several claims with company and wrote email - no response. Called the next day, waited 15 minutes only to be hung up on by company. Responded to text and got a response that they would resend. Told them I was holding payment until confirmation of delivery. No response from company and no delivery again. Total Scam!!
(0)
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(1.0)
Despite paying an extra $5.99
by Kyle Allison
Despite paying an extra $5.99 for expedited delivery, my order arrived late and was missing the promised balloons. Instead, they delivered someone else's order with just one balloon that had a different name on it. The floral arrangement was subpar, featuring two roses, three chrysanthemum-like flowers, three daisy-like ones, and one mini carnation. My complaint about the $108 order received no response, leaving me frustrated. I strongly advise against using this flower shop, as they neglect orders and ignore customer concerns.
(0)
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(5.0)
I heard about Sunny Flower Delivery
by Phyllis B
I heard about Sunny Flower Delivery from my sister who got some flowers from them. She was really happy with them, and they did look nice in the photo she sent. What's even better is that I found out they're involved with an organization in Chico that helps people with developmental disabilities gain work experience. That's really great to hear. So, I'll definitely be choosing Sunny Flowers for my floral needs from now on. Thanks for the good work and for the lovely birthday flowers for my sister!
(0)
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(4.0)
While there was a notable delay
by Adrienne Young
While there was a notable delay of 12 days in my delivery, the subsequent resolution impressed me. After a few email exchanges, the package arrived with thoughtful apologies, chocolates, and a gift voucher. My mom's birthday celebration was extended, and the positive outcome turned the initial hiccup into a satisfactory experience. Thanks for making the effort to rectify the delay and adding a touch of delight to the overall service.
(0)
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(4.0)
While the delivery faced a minor setback
by Christyne Calvin
While the delivery faced a minor setback due to weather, the company promptly informed me about the delay. A confirmation call was necessary, but both the company and the recipient verified the details. The flowers received praise for their beauty from the recipient. Overall, a reliable service with effective communication despite the slight hiccup in the delivery timeline.
(0)
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(1.0)
The Valentine's Day flowers I ordered
by Anonymous
The Valentine's Day flowers I ordered from sunnyflowerdelivery never arrived, despite their claim that my wife confirmed delivery, which is untrue. I requested a refund, but the promised contact from billing never happened after a week. Disappointed with the service and won't consider using them again. $118 down the drain. If zero stars were an option, I would choose it.
(0)
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(4.0)
The flowers I ordered were indeed beautiful
by Tamara Caldwell
The flowers I ordered were indeed beautiful, and they did arrive, albeit later than expected. Unfortunately, I faced issues with the delivery time, as my requested expedited option wasn't available during checkout. Furthermore, there were unexpected changes to the vase color and one of the flowers. Despite these hiccups, I remain satisfied with the overall arrangement.
(0)
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(1.0)
unreliable
by Michael Pratt
100% customer satisfaction, 2 day delivery window. Failed on both. Flowers delivered a day after Mothers day on the 13th, ordered on the 10th. Delivered a different arrangement than what was ordered. only offered 5-15 dollars off my next order on a $100 dollar original order. I would never use this service again. stick with a local Florist you trust instead.
(0)
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(1.0)
Ordered Valentine’s Day flowers from
by Michael
Ordered Valentine’s Day flowers from Blossom Flowers, but faced issues with delivery. Despite flexible dates on the confirmation, flowers arrived late. Customer service via AI chat promised a refund but left me hanging. Received a review request, but discovered that anything below 4 stars redirects to their homepage, raising questions about transparency.
(0)
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(1.0)
Ordered same-day delivery, but got
by Jessica
Ordered same-day delivery, but got a delayed notification for next day without prior notice. No info on delivery specifics or timing. Spent 20 minutes on hold with customer service for delivery details, only to find out the flowers went to the wrong recipient. Communication and service fell short, causing frustration and inconvenience.
(0)
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(5.0)
This is our second time buying from
by Leo
This is our second time buying from sunny flower delivery, and both times were good. They delivered on time, and there's a lot of choices for flower arrangements. The person who got the flowers was happy, and the arrangements were fresh. We'll keep ordering from your website because it's easy. Thanks for making our experience good.
(0)
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(1.0)
Disappointing encounter. Attempted
by Doyle McCoy
Disappointing encounter. Attempted to connect with a human but confronted with a robotic interface. Urgently needed assurance on timely flower delivery for my wife. Frustratingly, the automated response lacked a satisfactory explanation. Seeking a more personal touch in customer service was met with disappointment.
(0)
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(1.0)
Got scammed. Order never arrived.
by Ray
Scam! Order never arrived.Ordered flowers. I spent a little over $100. I was told they would be delivered same day to my wife on our anniversary. It's two days later and now the weekend and no flowers. I think I just got scammed out of $100. My recommendation is to go elsewhere, anywhere else! Ray
(0)
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(1.0)
I decided to try the company
by Christian
I decided to try the company due to a $10 email subscription offer. Unfortunately, the promo code labeled "expired" arrived just moments before my checkout attempt. This experience left me dissatisfied, and I would recommend exploring alternatives for a more reliable shopping experience.
(0)
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(4.0)
The delivery went well
by Harold
The delivery went well and the flowers looked good. But comparing the photo of the flowers which were delivered with the photo of the flowers I ordered, I couldn't help but notice the number of flowers in your photo was more than what was delivered. What was it I got for my $10 deluxe?
(0)
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(5.0)
Needed to send flowers in another state
by Rick M
Needed to send flowers in another state. Found a beautiful selection and an easy-to-use website. Ordered for delivery in 2 days. The driver had trouble with a gated community and called, worked it out over the phone, no problem. Delivered on time, super friendly. Definitely recommend!
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(5.0)
I just ordered flowers for my grandson's birthday.
by Julia H
I just ordered flowers for my grandson's birthday. He's turning three. I had a problem with Ava's but they backed out at the last minute and I needed a new florist. I'm trying Sunnyflower. I hope I found a new florist because my grandkids love flowers and balloons on their birthdays.
(0)
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(4.0)
Flowers were beautiful and reasonably priced.
by Robertand
Flowers were beautiful and reasonably priced. Happy with quality and value. Sad it was delivered a day late for Mother’s Day, but company told me about the delay ahead of time and explained it to my mother, who understood. So, overall, I would order from this company again!
(0)
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(5.0)
I had to place a last-minute order for a funeral.
by Anonymous
I had to place a last-minute order for a funeral. I ordered late the night before and asked for the plant to be delivered first a.m. My daughter said the plant arrived before the funeral service and was beautiful! The plant was vibrant and healthy. Thank you, Sunny Flower!
(0)
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(4.0)
The flowers were lovely and in great shape
by Thomas
The flowers were lovely and in great shape, as the recipient said. Your company really made an effort by calling to get the unit number when I forgot to provide it, instead of just taking the flowers back and sending a note about the issue. I appreciate your good service.
(0)
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(4.0)
The service was really good!
by Denise M
The service was really good! I ordered from West Chester Pennsylvania to Onanco*ck Virginia for next-day delivery. The order arrived before 10:30 AM and looked really nice. The website was easy to use too. I'd suggest it. The flowers were nice and the service was good.
(0)
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(5.0)
I was happy that the flowers were delivered
by Wahl
I was happy that the flowers were delivered although the recipient, who is heard of hearing, didn't respond when they first attemted to deliver. They were persistant and I was very happy when I saw a photo of the flowers. It was a very nice arrangement.
(0)
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(5.0)
Ordering was simple, lots of flowers to pick
by Jenni
Ordering was simple, lots of flowers to pick from, prices were fair, and the delivery was dependable. Our sister Jane in Birdsboro loved the flowers and rang us up right after...she and her family adore your flower store too!
(0)
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(4.0)
Ben and Best fairs did good.
by Elisa
Ben and Best fairs did good. They got me direct morning flight in one week, when other sites couldn't. I was in group of 7, Ben helped with seats. Got flight in few days. Happy now, vacation time! Big thanks to Ben!
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(5.0)
We were quite content with our order.
by J Wray
We were quite content with our order. The online ordering process was straightforward, and modifying the delivery address posed no problems. Appreciations to the staff for providing satisfactory service.
(0)
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(4.0)
The flowers I bought were quite similar
by Beth King
The flowers I bought were quite similar to the photo and design. They were fresh and delivered on time. The bouquet was a bit smaller than I imagined, but overall, the service was great!
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(5.0)
Fast delivery!
by Graciela
Fast delivery! My order arrived promptly, despite placing it past the cutoff time. The flowers were delightfully fresh, and the bouquet surpassed the online image in charm.
(0)
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