My wireless devices are disconnecting from my WiFi network; what do I do? (2024)

NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase.

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GearHead Support for Home Users

GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:

• Desktop and Notebook PCs, Wired and Wireless Routers, Modems, Printers, Scanners, Fax Machines, USB devices and Sound Cards
• Windows Operating Systems (2000, XP or Vista), MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat
• Anti-virus and Anti-Spyware: McAfee, Norton, AVG, eTrust and BitDefender

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ProSUPPORT Services for Business Users

NETGEAR ProSUPPORT services are available to supplement your technical support and warranty entitlements. NETGEAR offers a variety of ProSUPPORT services that allow you to access NETGEAR's expertise in a way that best meets your needs:

• Product Installation
• Professional Wireless Site Survey
• Defective Drive Retention (DDR) Service

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